Privacy Policy

• Order data: email address, transaction number and status, payment date and download history.
• Messages: the content of your enquiries and the contact details you provide.
• Technical data: IP address, device and browser type, diagnostic logs, security data and website usage data.

Card and payment details are collected and processed directly by Stripe. We do not store your full payment card details.

• To perform the contract: confirm your purchase, provide the file and handle refunds.
• For our legitimate interests: fraud prevention, security, diagnostics, service improvement and responding to enquiries.
• To comply with legal obligations: accounting, tax, consumer protection and other requirements.
• With your consent where required by law, for example for optional cookies or marketing messages.

We share only what is necessary with providers of hosting, database services, security, technical support and communications; with Stripe for payment processing and fraud prevention; with professional legal and accounting advisers; and with authorities when required by law.

We do not sell your personal data.

Some providers may process data outside the European Economic Area. In such cases, we use applicable safeguards, such as adequacy decisions or standard contractual clauses, unless the law permits another mechanism.

Order data is retained for as long as needed to fulfil the purchase, resolve disputes and comply with accounting and legal obligations. Enquiries and technical logs are kept only while necessary for support, security and the protection of legitimate interests. Afterwards, data is deleted or anonymised.

Under the GDPR and applicable law, you may request access, rectification, erasure, restriction and portability of your data, and object to certain processing. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

Email eliramona@gmail.com. We will respond without undue delay and normally within one month. You have the right to lodge a complaint with the competent data protection supervisory authority.

We implement appropriate technical and organisational measures, including encrypted connections, restricted access and protected download links. No system can guarantee absolute security.

The website uses only technologies necessary for its basic operation and security. When you open the payment form, Stripe may use its own necessary technologies for processing and fraud prevention. If we add analytics or marketing cookies in the future, we will ask for your choice where required and provide a way to change your preferences.

You can restrict cookies through your browser settings, but this may interfere with payments or other essential functions.

We may update this policy when the service or the law changes. The current version and its date will always be published here.